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HF Markets Group

Tradomatix TrustScore™:

4.20

(1284 Reviews)

5-star

71.81%

4-star

9.58%

3-star

1.95%

2-star

0.78%

1-star

15.89%
Replied to 91.47% of reviews
Typically replies within 18.68 hours

AI Overview

Based on user reviews

HF Markets Group draws broadly positive feedback over the past 12 months, with reviewers most often praising customer support, smooth onboarding, and generally efficient funding flows. Many users describe the broker’s live chat, account managers, and verification process as responsive and helpful, while deposits and withdrawals are frequently reported as fast or even same-day. The platform experience is also often viewed favorably, with reviewers noting a user-friendly interface and stable execution in routine trading conditions. That said, the review corpus also contains a meaningful cluster of serious complaints that temper the overall picture. The most concerning issues relate to withdrawals that are delayed, rejected, or marked completed without funds arriving, alongside reports of missing deposit credits and disputes over account closures, profit cancellations, or bonus removals. Pricing and execution are more mixed than the service experience, with some traders praising competitive spreads while others cite wide spreads, commissions, hidden charges, and slippage. Overall, reviewers present HF Markets Group as a broker with strong day-to-day service and onboarding, but with notable trust and payout concerns that prospective customers should weigh carefully.

About HF Markets Group

HF Markets Group, formerly known as HotForex, is a multi-asset broker established in 2010 and headquartered in Cyprus. It operates across the UK, UAE, South Africa, and Seychelles and is regulated by CySEC, the DFSA, the FSCA, and the FCA. Clients can trade a broad selection of instruments, including futures, indices, commodities, energies, shares, bonds, cryptocurrencies, CFDs, and ETFs. Access is available via MetaTrader 4, MetaTrader 5, a web platform, and mobile apps. The broker uses a no dealing desk model with variable spreads, offers leverage up to 1:1000, and supports hedging and scalping. Accounts include a demo option and a swap-free alternative, with a minimum deposit of 5 and base currencies in USD, GBP, EUR, and NZD. Funding methods cover bank transfer, cards, and a wide range of e-wallet and regional solutions, including Bitcoin. These features support multi-platform access and flexible conditions across major asset classes.

HF Markets Group is regulated by the Cyprus Securities and Exchange Commission in Cyprus, the Dubai Financial Services Authority in the UAE, the Financial Sector Conduct Authority in South Africa, and the Financial Conduct Authority in the United Kingdom. The group is headquartered in Cyprus and operates in multiple regions, including the UK, UAE, South Africa, and Seychelles.
HF Markets Group offers both demo and swap-free accounts. The minimum deposit is 5, and available base currencies are USD, GBP, EUR, and NZD. Trading is accessible on MetaTrader 4, MetaTrader 5, a web platform, and mobile platforms. Order sizes range from a minimum lot of 0.01 to a maximum of 60. OCO orders are not available.
Funding methods include bank wire transfer, credit and debit cards, and a wide selection of digital wallets and local payment services. Supported options are WebMoney, Neteller, UnionPay, Skrill, FasaPay, Bitcoin, AliPay, WeChat Pay, iDeal, TrustPay, Sofort Banking, Boleto, and Trustly.
MetaTrader 4 and MetaTrader 5 support expert advisors for automated trading. Hedging and scalping are permitted. There is no API access, and OCO orders are not supported. Web and mobile platforms are available for monitoring and manual control.
HF Markets Group offers leverage up to 1:1000 with variable spreads under a no dealing desk model. A commission of 3.0 applies where relevant. Hedging and scalping are allowed. Minimum and maximum trade sizes are 0.01 and 60 lots, respectively. Available instruments span futures, indices, commodities, energies, shares, bonds, cryptocurrencies, CFDs, and ETFs. The broker provides 4 currency pairs. OCO orders are not available.

HF Markets Group Reviews

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